Principles of Volunteer Administration in a Changing Health Care Environment
Symposium Will Help Volunteers Understand Challenges of Today’s Hospitals. For volunteer leaders to be a voice for their hospitals, they must understand the multiple challenges facing health care today: declining reimbursements, health care workforce shortages, customer satisfaction and customer service, palliative care, unannounced Joint Commission surveys, patient safety, emergency preparedness planning, community benefits reporting, to name just a few.
To understand these challenges, the 2007 CAHHS Retail & Volunteer Management Symposium, Sept. 6-9 at the Riverside Convention Center is a must-attend event for all volunteer staff and leaders.
Principles of Volunteer Services Management on Sept. 6 will target today’s health care volunteer leaders who need to be keenly aware of factors influencing health care decisions within their organizations, and know how to react proactively.
For the experienced volunteer administrator, this seminar will review the fundamental building blocks of a dynamic program, re-tooled to better meet the changing needs of today’s health care facilities. For the new manager, it is an opportunity to learn, relearn, discuss and experience the rational behind volunteer program design.
For registration information, visit the CHA website at www.calhospital.org, under “Volunteers.” Contact: Joan Cardellino, (916) 552-7504, jcardellino@calhospital.org.
Don't delay in registering - space is limited!